Email and SMS settings allow you to edit the emails and SMS messages that are automatically sent to your customers from LightFunnels.
Order Emails
You can edit the following emails
- Order Confirmation Email
- Order Cancelled Email
- Order Refund Email
- Order Fulfillment Email
The emails are in HTML format. Locate the texts that you want to change and make the modifications. If you make a mistake, you can always reset the template by clicking the Reset Template button.
Abandoned Checkouts Emails
Abandoned Checkouts Emails are sent after a delay when an Abandoned Checkout is created. They allow you to recover an abandoned checkout by sending the customer a link to complete their payment.
You can send up to 3 emails to remind the customer to complete their purchase.
Each email as its own analytics.
- Sent - How many times this email was sent.
- Recovered - How many checkouts this email has recovered.
- Conversion Rate - The percentage of times this email was successful at recovering a customer.
Abandoned Checkouts SMS
Just like Abandoned Checkouts Emails, Abandoned Checkouts SMS uses the customer's phone number to send them up to 3 checkout recovery SMS messages.